Tuition payments are due when services are rendered and must be paid at the start of each session or prepaid on a weekly or monthly basis. Payment may be made in cash, by check, or by credit card. All major credit cards are accepted.
Customers will be charged $25 plus fees for checks returned for insufficient funds and for credit card disputes of authorized charges (a ‘chargeback’). Charges for CLC services will appear as from Stratford Foundation, Inc. on your credit card statement. Please call us at (781) 444-5582 if you have questions about a credit card charge.
We do not bill. A monthly statement of your account will be mailed to you for your records.
Regular, consistent attendance is both an expectation and a requirement of the Commonwealth Learning Center. All cancellations or requests to change a scheduled session must be made at least 24 hours prior to the time of the scheduled session. In the case of sudden illness, you must notify us prior to 8:00 AM on the day of the session. A message can be left on the answering machine when no one is available to answer the phone. For Needham students, please call 781.444.5193 and for Danvers, 978.774.0094. Otherwise, you will be billed for the session.
Our teachers are trained and experienced professionals who have reserved valuable time to teach your child. If your child is absent, that time is irrevocably lost to the teacher and the Commonwealth Learning Center. Since we are making this commitment to you, by enrolling your child you are agreeing to commit to having your child attend each scheduled session unless s/he is truly sick or a critical situation arises which prevents attendance. Conflicts with extracurricular activities are not acceptable reasons for cancellation. Students who attend irregularly may be asked to withdraw.
We ask that you notify the Director in advance of any vacation plans that would affect student attendance.
CLC does not automatically close when schools are closed. Please call the center if you are unable to make a scheduled session due to inclement weather. If a tutor is unable to make the scheduled session, you will be contacted by phone.
On the following holidays, CLC will be closed, and all scheduled sessions are automatically cancelled. You may make special arrangements in advance to hold a tutorial session if the tutor is available.